Terms and Conditions
The present Terms and Conditions regulate the Use of all ‘’JK / EU Carte Blanche" products and services, including the www.eu-public-transport.com website and it content. It contains several documents such as “JK / EU Carte Blanche" ’s Terms of Service (TOS) and Privacy Policy.
BY USING www.eu-public-transport.com website (INCLUDING IT CONTENT) AND/OR PRODUCTS AND/OR SERVICES, YOU AGREE TO THE TERMS AND CONDITIONS THAT FOLLOW, TO ANY POLICIES THAT MAY BE ADDED TO THEM, AND TO ANY REVISIONS OR CHANGES THAT THEY MAY BE THE SUBJECT OF. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, OR YOU DO NOT WISH TO BE BOUNDED BY THEM, DO NOT USE JK / EU CARTE BLANCHE WEBSITE, PRODUCTS OR SERVICES. JK / EU CARTE BLANCHE reserves the right to, at any time, update the Terms and Conditions, at its discretion, to take into account legal, industry-related, or any other changes in the status quo. The most recent updated version of this agreement is available on the www.eu-public-transport.com website, though JK / EU Carte Blanche isn’t required to notify Users of an update to Terms and Conditions. Hence, We strongly encourage all Users to fully read this agreement and review it regularly. The documents are in effect upon the date of their last update.
Note: In case of any discrepancies of translations of this document, this the English version prevails.
The English version is available at www.eu-public-transport.com.
JK / EU Carte Blanche `s websites, its contents, products and services are available to all individuals of legal age, who are legally capable of entering into contracts (binding agreements). Proof of compliance to these criteria may be requested upon access to all (or some) services and/or products, in the form of identification details or contact information.
If any court or regulator decides that any provision of these Terms of Service is invalid or otherwise unenforceable, such provision shall be severed and deleted from these TOS and the remainder terms and conditions shall continue to have full force and effect.
1. Definitions
Wherever found in the Terms and Conditions, ”You”, “Yourself” and “User” refers to you, the user of the “JK / EU Carte Blanche" ’s website, its contents, products and services, and “Your” shall be interpreted accordingly. Moreover, “We”, “Us” and “www.eu-public-transport.com” refer to “JK / EU Carte Blanche" and “Our” and “JK / EU Carte Blanche”`s shall be interpreted accordingly. “User Information” refers to the personal details that may be collected by Us on www.eu-public-transport.com and/or in the course of the registration and/or acquisition to/of any “JK / EU Carte Blanche"`s services or products. Our Websites refer to the website “jouwweb.nl”, hence created using the system Jouwweb.
2. Services Available
All of the services have a set price or a range of prices, according to the characteristics of the work required and the time devoted to accomplish it. These prices may be subject of adjustments to take into account market changes, or be temporary substituted by special/promotional prices. The values are set in the local currency, or in EUR.
3. Contract and Contract Revocation
3.1 Contract
A binding contract is initiated between You and “JK / EU Cart Blanche", at the time You order a service and it will be uphold once the payment is successfully completed. “Successfully completed” is defined as full amount was paid and an invoice is available in your e-mail box. There is a “refundable period” of 3 days in which You can request for cancellation of the service. However, this process follows a specific set of criteria and rules (please refer to Paragraph 4.4).
3.2 Contract Revocation
Revocation of any service can be requested at any time if You do not intend to obtain the refund of paid fees. Also, revocation, acquisition of services, and request for changes in current services must be presented by cutomer in written form (by email), and from the email address used to register.
3.3 Duration of the Contract
The duration of the paid service is one year. After this time, the customer must again pay for the service of the next year.
4. Payments/Fees and Refunds
4.1 Methods of Payment
JK / EU Carte Blanche services can be paid by Credit Card, PayPal, bank transfer, wire transfer, and other country-specific payment methods.
In the case of bank transfers, all the information necessary is available on the “JK / EU Carte Blanche" invoice`s form. Also, please notice that the surcharges resulting from the bank transfer are supported by You, not by “JK / EU Carte Blanche".
Note: You are responsible to fill in Your information on the payment request. Please make sure that all fields are completed and that all data supplied is accurate. “JK / EU Carte Blanche" is not responsible for uncompleted requests due to wrong or insufficient User-information.
4.2 Payment Processing
If You use your credit card or PayPal to make a purchase, you autorize JK / EU Carte Blanche to collect the payment from your card or account. We will store your payment information during the checkout process for future use making future automatic renewals and purchasing of other services faster and more convenient. All payment processing is secure and PCI-compliant.
4.3 Payment Date and Activation Date
The payment date is set upon confirmation of successful reception of the amount in question by the payment entity chosen (i.e., payment method provider). Regarding payments made with Credit Card or through PayPal, the amount is deducted immediately from Your account. In addition, payment date and activation date are the same, unless the recovery of the fully paid order has to be done manually. In this case, the activation may be delayed for several days.
4.4 Requests for Refund
All services are refundable within 3 days from the date of activation. The refund is possible only for Your first purchase of our services. Jouwweb will not refund any subsequent purchases, including the Automatic Renewal of services carried out by Recurrent Payment.
To request purchase revocation, You must send an email to Our Customer Care department during 3 days from first purchase.
For all cases mentioned above, the reasons that may trigger a refund are:
(a) Full termination of all services;
(b) Repeating technical issue with the service, that impairs the normal function of Your order;
(c) Failure to provide service that was paid in full (with confirmation of payment).
Note: JK / EU Carte Blanche reserves the right to review the cancellation reason You stated and to decide upon acceptance or denial of Your request.
4.5 Date and Method of Refund
Refund of the fees paid will take place up to 60 days starting from the date of “JK / EU Carte Blanche" ’s notification of refund, and will be processed through the same payment method. The deactivation is done at the same time as the refund.
5. Acceptable Usage
“Acceptable Usage” products and services is defined in Paragraphs 5.1 through 5.3 Activities that go against or are otherwise forbidden by these paragraphs are, therefore in violation of the TOS and make You liable to disciplinary action and legal prosecution. For more information, please refer to Article 8.
5.1 Participation in Events
You will abide by the rules of any competition, promotion or marketing campaign that You participate on Our Website.
5.2 Interference
You will not engage in any behavior or action that may affect the operability or the security of JK / EU Carte Blanche Site nor will You cause unreasonable inconvenience nor disruption to Our staff.
5.3 Identity
You will not impersonate any person/entity, nor misrepresent Your affiliation with a person/entity.
6. Intellectual Property
All copyright materials, trademarks and other intellectual property rights materials or contents supplied as part of JK / EU Carte Blanche Site shall remain, at all times, vested in Us or Our licensors. You are not permitted to use this material or content unless authorized by Us or Our licensors. Moreover, You are only allowed to use such material in the manner described in the Terms and Conditions, and no other. You will not copy, reproduce, distribute, commercially exploit nor in any form benefit/profit from such materials or contents, nor You will assist/facilitate any Third Party in actions such as the ones mentioned above.
Moreover, if You become aware of any such distribution or commercial exploitation, You agree to notify Us immediately.
7. Privacy
7.1 Legislation
We shall abide by all applicable country-specific data protection legislation regarding any of Your personal information gathered by us.
7.2 Data Processing
You may be asked to enter information about Yourself on different pages of JK / EU Carte Blanche Site. However, We will not use that information in any other manner than the one expressed on the place where the request is made. Also, all User information collected is processed in the manner and with the limitations stated in Our Privacy Policy.
7.3 Data Withdraw
You may request to withdraw Your personal information from Our marketing database. To do so, You (the owner of the account) must make a written request (from the email address used to register the project) to Our Customer Care department either using the link in JK / EU Carte Blanche Site, or by the Contact webpage in Our Website.
7.4 Changes in Personal Data
We strongly recommend the update of all personal information, since this data is used in Customer Care services.
7.5 Registration
In order to use Our services and products, You must make a registration to JK / EU Carte Blanche site. This entitles to have an account. To register, You must provide a valid email address, a password and other personal information. You are the sole responsible for the confidentiality of Your password and account. All activity originated from Your account and/or password is Your responsibility. We strongly suggest that You keep Your password and account information strictly confidential and do not share it with anyone. In case of unauthorized use of Your password and/or account, immediately notify JK / EU Carte Blanche in writing from email address used to register the project.
8. Violation of Our Terms
Failure to comply with the conditions stated on Article 5 and/or participation in activities that go against or are otherwise forbidden by these Terms of Service make You liable to disciplinary action and legal prosecution. The decision to initiate disciplinary action (including but not being limited to interruption of all services) falls under the discretion of JK / EU Carte Blanche.
Please report infractions to the present Terms of Service, Our Terms and Conditions or to Your local laws.
9. Interruption/Termination of Services
We reserve the right to immediately terminate or suspend indefinitely Our services to You, if You breach or We have reasonable grounds to believe that You are likely to breach Our Terms and Conditions. Also, We will terminate Our services to You, at Our sole discretion, if You engage in a conduct which We determine to be unacceptable.
10. Disclaimer
WE ARE NOT RESPONSIBLE FOR DAMAGES TO USERS OR TO THIRD PARTIES OR TO THEIR HARDWARE THAT OCCUR DIRECTLY, INDIRECTLY NOR ACCIDENTALLY AS A RESULT OF NOR IN CONNECTION WITH THE USE OF OUR SERVICES AND/OR PRODUCTS, INCLUDING THE DOWNLOAD OF MATERIAL THROUGH OUR SERVICES. WE ARE NOT LIABLE FOR DAMAGE TO USERS OR THIRD PARTIES AS A RESULT OF THE INABILITY TO USE OUR SERVICES AND/OR OUR WEBSITE AND/OR PRODUCTS, NOR DIRECT, INDIRECT, NOR IN CONNECTION WITH THIS EVENT. HENCE, YOUR USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF JK / EU CARTE BLANCHE SITE, OUR SERVICES AND PRODUCTS IS DONE AT YOUR SOLE RISK AND THAT JK / EU CARTE BLANCHE WEBSITE, SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND “AS AVAILABLE”. YOU FURTHER ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY AND/OR FUNCTIONALITY OF ANY THIRD PARTY’S WEBSITE AND/OR MATERIAL YOU MAY ACCESS THROUGH EU CARTE BLANCHE SITE.
10.1 Third Parties
We do not endorse and shall not be held responsible nor liable for any content, advertising, product or service on or available through Third Party Websites.
Any transactions between You and any Third Party found on or via the JK / EU Carte Blanche Site, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between You and the entity in question. Therefore, We are neither responsible nor liable for any loss/damage of any sort, incurred in such dealings.
10.2 Exclusion of Warranty
JK / EU Carte Blanche, its subsidiaries, and its licensors do not represent nor warrant to You that:
(a) Your use of the services and products will meet Your requirements;
(b) Your use of the services and products will be uninterrupted, timely, secure or free from error, or viruses;
(c) Any information obtained by You as a result of Your use of the services and products will be accurate or reliable;
(d) Defects in the operation or functionality of any software provided to You as part of the services will be corrected;
No advice or information, whether verbal or written, obtained by You from JK / EU Carte Blanche, through or from Our services shall create any warranty not expressly stated in the terms.
JK / EU Carte Blanche further expressly disclaims all warranties and conditions of any kind, whether expressed or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.
11.1 Limitation of Liability
Subject to overall provision in the Disclaimer (Article 10) above, YOU EXPRESSLY UNDERSTAND AND AGREE THAT JK / EU CARTE BLANCHE, ITS SUBSIDIARIES AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR THE CONDITIONS STATED ON PARAGRAPHS 11.1 THROUGH 11.3
11.1 General
Any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by You, however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss.
Any loss or damage which may be incurred by You, including but not limited to loss or damage as a result of:
(a) Any reliance placed by You on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between You and any advertiser or sponsor whose advertising appears on the services;
(b) Any changes which JK / EU Carte Blanche may make to the services, or for any permanent or temporary cessation in the provision of the services (or any features within the services);
(c) Deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Your use of the services;
(d) Your failure to provide JK / EU Carte Blanche with accurate account information;
(e) Your failure to keep Your password or account details secure and confidential.
11.2 Jurisdiction
The limitations on “JK / EU Carte Blanche" `s liability to You in paragraph 11.1 above shall apply whether or not JK / EU Carte Blanche has been advised of or should have been aware of the possibility of any such losses arising. Also, limitations which are lawful in Your jurisdiction will apply to You.
11.3 Information Provided on JK / EU Carte Blanche
We are not responsible for nor We will be liable to:
(a) Materials written by Users, particularly those posted on blogs and/or forum. In addition, We do not endorse such materials and reserve the right to monitor such contributions, as well as, to respond, comment, edit, refuse to post, or remove any content from blogs and/or forum at Our absolute discretion. However, failure to remove particular material does not constitute an endorsement nor acceptance of it by Us;
(b) The accuracy, timing or reliability of any information/statement on JK / EU Carte Blanche Site, nor We will be held accountable/liable for statements, advice and/or opinions generated by Users on blogs and forum (except to the extent required by law). If You have any claim arising from the actions and/or statements of another User, You agree to pursue such a claim only against that User and not against Us;
(c) The quality, accuracy nor fitness of JK / EU Carte Blanche Site, except to what is required by law. However, We will engage in all reasonable efforts to provide Our services in the most professional manner;
(d) Any fraudulent misrepresentations We make and for any death or personal injury caused by Our negligence. We will not be responsible nor liable to You for any other loss/damage that You or any Third Party may be the subject of as a result of using nor in connection with Your use of JK / EU Carte Blanche Site.
12. Continuous Improvement Process
The quality of Our services and products is the main focus of JK / EU Carte Blanche attention; hence Our system is subject of a Continuous Improvement Process (CIP) both on the technological and quality aspects of the product.
13. Feedback
As part of Our commitment to excellence, JK / EU Carte Blanche welcomes Your comments and suggestions to some or all of the conditions and policies stated on the present Terms and Conditions. In order to contribute with Your comment/suggestion, contact Our Customer Care department.